WHITEPAPERS & TECHNICAL DOCUMENTS

The October 2025 AWS Outage: What Happened?
AWS was down for 15 hours and losses are estimated at $581M. What caused it?

KEYWORDS: AWS, Amazon, banks, schools, business, government, outage, DNS updates.

Is your Cloud provider using encrypted communications between data centers?
A recent study shows that back haul communications between satellites and the ground are not secure.

KEYWORDS: Verizon, Comcast, Satellite, encryption, Back Haul.

Keeping Proprietary Data on AWS?
Three outages in 2021 led to serious downtime and security risks.

KEYWORDS: AWS, Amazon, Cloud, Security, Downtime, Outage.

Politicians are noticing healthcare data breaches
In the wake of breaches in 2023-2024, politicians are calling out Microsoft for the potential compromise of millions of patient records.

KEYWORDS: Microsoft, Active Directory, breach, healthcare.

Microsoft Non-Transparency and Compliance
Policing data may have been inadvertently sent to data centers outside the UK, against policy DPA18.

KEYWORDS: DA18, UK, Police data, hyperscale.

Are your secrets safe?
In August 2025, Google Cloud was breached, exposing business contact information.

KEYWORDS: Google Cloud, breach, shinyhunters, malicious.

Remote Office Internet Goes Down Frequently After Modem Replacement
In the two weeks after a modem replacement, the remote office experienced frequent internet drops. The cause is probably not what you think.

KEYWORDS: Spectrum, Router, modem, power strip, UPS, Batteries.

Is Your Cloud Provider Using Encrypted Communications? How Would You Know?
A new study shows that much of our satellite traffic may not be encrypted.

KEYWORDS: AT&T, T-Mobile, satellite, back haul cellular.

Polycom VV310 Goes Offline Because of Failed Time/Date Mismatch
Because of frequent Internet drops, the Polycom VV310 desk phones wouldn't reboot. The error was Time/Date Mismatch.

KEYWORDS: Polycom, VV310, degraded bandwidth, Time Date Mismatch, Provisioning errors.

When the Unexpected Occurs It's How You Respond that Matters
A NetApp Filer arrived at the customer site damaged. Here's how our experts fixed it--fast!

KEYWORDS: NetApp, FAS2720, shipping damages, transferable licenses.

Resolving Cisco SG-200-26 Switch Failure
After a firewall and internet upgrade, traffic passing through the Cisco SG-200-26 became nearly unusable. Here's how we tracked down the problem and fixed it!

KEYWORDS: Cisco, SG-200-26, degraded bandwidth.

Politicians Are Noticing Healthcare Data Breaches
A recent Ascension Healthcare incident compromised millions of records.

KEYWORDS: Microsoft, Security breach, healthcare

Installing Proxmox VE on SimplStor
As part of our foray into AI, we wanted to install containers on a souped up NVMe/SSD SimplStor. Worked like a charm!

KEYWORDS: Proxmox, SimplStor, NVMe, containers, AI.

Cloudstrike! Achieving Connectivity Through Strategic Preparedness.
When lightning strikes, it can take out critical infrastructure and connectivity. How can you prepare for this?

KEYWORDS: Lightning, down internet, Starlink, iPhone Hotspot, VPN, planning, preparation, DR.

Solving Data Challenges with Zerowait's Expertise and Tailored Solutions
A customer came to us with a serious problem. Their NetApp specialist had left. The OEM wasn't helping. Zerowait stepped up and brought him back to data storage peace-of-mind.

KEYWORDS: NetApp, FAS2552, backups, Transferable licenses, SimplStor.

Zerowait are data storage and IT experts! NetApp or SimplStor. We have answers!

If any of these white papers or technical documents has helped you or if you need technical assistance, please let us know! Write to engineering @ zerowait.com or call us at (302) 996-9408.