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NetApp Support

The Zerowait Parts Assurance Policy offers the Tier 1 support you are used to ­ at Tier 2 prices. Our policies include 24/7 access to knowledgeable engineers, next business day parts replacement, and autosupport monitoring. Based on your application and configuration, Zerowait will design a cost-effective Zerowait Parts Assurance (ZPA) Policy to suit your precise requirements.

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MAXIMIZING ROI

In today’s budget-conscious IT landscape, maximizing storage ROI is critical. At Zerowait, we empower businesses to extend the life of their NetApp systems, reduce maintenance costs, and embrace innovative solutions like SimplStor Z. Discover our 10 best practices to optimize your storage infrastructure while keeping costs low. From expert third-party support to global accessibility, learn how Zerowait delivers enterprise-grade performance without the enterprise price tag.
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Mike's Blog

Each month, in the first couple of weeks, Mike Linett posts his blog. Topics can include latest insights to help you make the most of your data storage, with a main focus on NetApp filers and SimplStor!

If you have an idea for a blog post or if you have any questions about the blog you've just read, please let Mike know! Click This email address is being protected from spambots. You need JavaScript enabled to view it. to email him.

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"So far Zerowait has always been there when we needed emergency support, it happened rarely, but the 3-4 times we had serious emergencies, I do not know how we could have gone through it without you guys! "

- M.L.,
Montreal, Quebec

"Now that's what I call Zerowait!"

- M.S.,
Denver, CO

Store More. Worry Less.

At Zerowait, we’re often asked: What’s the difference between SimplStor and our NetApp legacy support? Both solutions embody our mantra—Store More. Worry Less. Improve Your Bottom Line—but they cater to distinct needs. Let’s break it down.

SimplStor: Engineered for Long-Term Reliability

SimplStor storage appliances are designed from the ground up for durability and performance, free from proprietary software constraints. Built by storage engineers using top-tier hardware components, SimplStor handles the toughest workloads with ease. Whether you’re managing high-performance computing or archival storage, SimplStor delivers unmatched value.

  • Low Maintenance: Minimal upkeep, maximum uptime.
  • Industry-Leading Durability: Built to last, no compromises.
  • Long-Term Support: Our 24/7 expert engineers are ready to resolve issues—no hoops, no fine print.
  • Excellent Value: High performance without the premium price tag.

SimplStor’s no-nonsense design means no proprietary “special sauce” is required—just rock-solid hardware and dependable support. It’s storage you can trust for the long haul.

NetApp Legacy Support: Extending the Life of Trusted Systems

NetApp storage appliances are renowned for their reliability and performance, built with proprietary hardware and software to tackle demanding workloads. However, their well-defined models often face End-of-Life (EOL) cycles, requiring upgrades every few years. That’s where Zerowait steps in. Our NetApp legacy support keeps your systems running smoothly long after OEM support ends. With Zerowait, you get:

  • Low Maintenance: Keep your NetApp systems humming with minimal effort.
  • Industry-Leading Reputation: NetApp’s proven reliability, backed by Zerowait’s expertise.
  • Zerowait ZPA Long-Term Support: Extend the life of your legacy systems.
  • Transferable Licenses & Upgrades: We offer NetApp-licensed systems, parts, and upgrades.
  • Top-Tier Technical Support: Our 24/7 engineers solve problems fast, no excuses.

NetApp’s proprietary “special sauce” comes with its licensing, but Zerowait’s global support ensures your legacy systems stay operational, cost-effective, and reliable.

Why Choose Zerowait?

Whether you opt for SimplStor’s open, long-lasting design or NetApp’s trusted systems with Zerowait’s industry-leading support, we’ve got you covered. Both solutions deliver performance, reliability, and peace of mind. Store more. Worry less. Contact us today to find the right fit for your business. Call 1.888.811.0808 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

 

© 2001-2025 Zerowait Corporation, All Rights Reserved. Zerowait is a third party provider of parts, services, and support for NetApp, Inc. equipment. Zerowait is not a partner of, nor affiliated with, NetApp, Inc. NetApp and the NetApp logo are trademarks or registered trademarks of NetApp, Inc. in the United States and/or other countries.